Shipping Policy

Thank you for shopping with StepBare. We’re committed to getting your order to you as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Business days do not include weekends or holidays.

During new releases, promotions, holidays, or periods of high order volume, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping rates are calculated and displayed at checkout.

Estimated delivery times begin after your order has been processed and shipped. Delivery times may vary depending on your location, shipping carrier, weather, holidays, and other circumstances outside of our control.

Please note that estimated delivery dates are not guaranteed.

Incorrect Shipping Addresses

Please review your shipping information carefully before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update the address before your order ships; however, we cannot guarantee changes once an order has entered processing or has been shipped.

StepBare is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delays may occur that are outside of StepBare’s control.

If your tracking information shows your package as delivered but you have not received it, please check around your delivery location and contact the shipping carrier first.

If you still need assistance, please contact us and we’ll do our best to help you determine the next steps.

Returned Packages

If a package is returned to StepBare due to an incorrect or incomplete address, failed delivery attempt, or other delivery issue, additional shipping fees may apply if the order needs to be reshipped.

Order Changes & Cancellations

We begin processing orders as quickly as possible. If you need to change or cancel an order, please contact us immediately after placing it.

We cannot guarantee that changes or cancellations can be made once an order has entered processing.

Questions?

If you have questions regarding your order or shipment, please contact StepBare Customer Care at:

Stepbare26@gmail.com

Please include your order number so we can assist you as quickly as possible.

Thank you for choosing StepBare — comfort in every step.